SILosophy Episode 2 - The Real Cost of SIL

In this episode of SILosophy, Tania sits down with Josh Picks from Resolv to discuss the pressing issues around rostering, claiming, and funding in the Supported Independent Living (SIL) space. With extensive experience working alongside SIL providers, Josh shares valuable insights into the systemic challenges and practical steps to reduce financial losses and improve participant outcomes.

 

Josh and Tania dive deep into how SIL providers can reclaim lost revenue by aligning funding, rostering, and claiming processes, and they explore how these improvements can directly translate into better care and support for participants.

 

Whether you’re a seasoned SIL provider or new to the space, this episode is packed with actionable advice to help you identify and address hidden losses within your organisation.

 

Episode highlisghts:

00:00 – Welcome to SILosophy and introducing Josh Picks from Resolv

02:15 – The origins of Resolv and its focus on SIL operations

04:30 – Why the SIL model is broken: Complexity and underfunding

07:45 – The financial impact of rostering and claiming inefficiencies

10:30 – Breaking down the $25,000 per participant per year loss

14:00 – The importance of aligning funding, rostering, and claiming

16:30 – Steps providers can take to address rostering and claiming issues

18:45 – How Resolv supports providers with free health checks

 

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