SILosophy Episode 11 - Top SIL Software Solutions I TechAbility

In this episode of SILosophy, Tania Gomez sits down with Anita Gover from TechAbility to explore how SIL providers can optimise their technology systems. From essential tech stacks to automation, AI-driven tools, and cybersecurity best practices, Anita shares expert insights on how providers can streamline operations, protect sensitive data, and leverage emerging technologies to enhance service delivery.

 

Whether you're a SIL provider struggling with system integrations or looking to future-proof your business with AI and automation, this episode is packed with practical advice on getting your tech right from the start.

 

Episode Highlights:

00:00 – Welcome & introduction: Meet Anita Gover from TechAbility

02:10 – What is TechAbility? IT consulting for NDIS, aged care & community services

04:20 – The essential tech stack for SIL providers: What systems do you really need?

08:40 – Common tech mistakes: Why too many systems create inefficiencies & extra costs

12:15 – Automations for SIL providers: How to streamline rostering, scheduling & billing

16:30 – The importance of integrations: Connecting your CRM, HR, and finance systems

19:05 – Cybersecurity & data privacy: Why every provider needs to prioritise protection

23:50 – AI-driven tools & predictive analytics: How AI can enhance service delivery

26:00 – The future of SIL tech: Emerging trends, PACE, and digital transformation

27:30 – Final thoughts & how to contact TechAbility

 

Follow Tania Gomez Consulting on

Facebook: https://www.facebook.com/taniagomezconsulting/

Instagram: https://www.instagram.com/taniagomezconsulting/

LinkedIn: https://au.linkedin.com/company/tania-gomez-consulting

 

Or you can also visit our website: http://www.taniagomez.com.au/

 

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